Privacy Policy
Last Updated: June 15, 2026
1. Introduction
AxumPay respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Services.
2. Information We Collect
Information You Provide
- Name
- Email address
- Phone number
- Government-issued identification
- Business information
- Profile information
- Support communications
Transaction Information
- Transaction history
- Escrow activities
- Merchant activities
- Payment details
- Device information
Technical Information
- IP address
- Browser information
- Operating system
- Device identifiers
- Cookies and analytics data
3. How We Use Information
- Provide Services
- Verify identity
- Prevent fraud
- Process transactions
- Improve platform security
- Comply with legal obligations
- Communicate with users
- Provide customer support
- Develop new features
4. Legal Bases for Processing
- Contract performance
- Legal obligations
- Legitimate business interests
- User consent
5. Fraud Prevention and Compliance
- Detect suspicious activity
- Prevent fraud
- Conduct sanctions screening
- Fulfill anti-money laundering obligations
- Respond to regulatory requests
6. Sharing Information
We may share information with:
- Payment processors
- Identity verification providers
- Cloud service providers
- Analytics providers
- Legal and regulatory authorities
- Business partners supporting service delivery
We do not sell personal information.
7. Data Retention
We retain information as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Security
- Encryption in transit
- Encryption at rest
- Access controls
- Monitoring systems
- Security audits
- Incident response procedures
No system can guarantee absolute security.
9. International Transfers
Information may be processed in jurisdictions different from your location, with appropriate safeguards where required by law.
10. Cookies and Tracking Technologies
We use cookies to:
- Maintain sessions
- Improve user experience
- Analyze performance
- Enhance security
11. Your Rights
- Access personal data
- Correct inaccurate information
- Delete personal information
- Restrict processing
- Object to processing
- Receive a copy of data
- Withdraw consent
12. Children's Privacy
AxumPay Services are not intended for individuals under 18 years of age.
13. Changes to This Policy
We may update this Privacy Policy periodically. Updates become effective upon publication.
14. Contact Us
Privacy Team
Email: [email protected]
Support: [email protected]
Website: https://www.axumpay.com